Mystery Shopper

We offer to evaluate and measure the quality in the Points of Sale from audits. Thanks to the great capillarity that our team provides throughout the territory, a detailed analysis is performed on the performance and commitment of the staff of the Points of Sale. In this way, the success of the service is ensured.

Moreover, to guarantee the best experience for our clients and an optimal standardization of processes and protocols at the different Points of Sale, our professionals are responsible for conducting on-site training adapted to the results obtained from the audits.

Mystery Shopper functions